Job Description for Technical Support Analyst

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more

Technical Support Analyst Tasks

Provide technical assistance to computer system and other technical equipment users.

Perform general maintenance and repair of technical equipment.

Install software and hardware applications.


An entry-level Technical Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹249,954 based on 44 salaries. An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation of ₹345,442 based on 230 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of ₹689,296 based on 96 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of ₹709,859 based on 15 salaries.


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